FAQs

1. How should I care for my bedding?

Proper care is essential to maintain the quality and longevity of your bedding. We recommend following these guidelines:

• Machine wash your bedding in cold water with a gentle detergent.
• Tumble dry on low heat or air dry to prevent shrinkage.
• Avoid using bleach or harsh chemicals, as they can damage the fabric.
• Iron your bedding on a low setting if necessary.

2. Can I use fabric softener on my bedding?

We do not recommend using fabric softener on our bedding. Fabric softeners can leave a residue on the fabric, affecting its softness and absorbency. Instead, opt for a gentle detergent that will keep your bedding clean and soft.

3. How often should I wash my bedding?

It is recommended to wash your bedding every 1-2 weeks to maintain cleanliness and hygiene. However, individual preferences may vary. If you sweat heavily or have allergies, more frequent washing may be necessary.

4. Can I dry clean my bedding?

Most of our bedding can be machine washed, so dry cleaning is not necessary. However, always check the care instructions on the product label to ensure proper cleaning methods.

5. How do I remove stains from my bedding?

If you encounter a stain on your bedding, it is best to treat it as soon as possible. Here are some general tips:

• Blot the stain with a clean cloth or paper towel to remove any excess liquid.
• Pre-treat the stain with a stain remover or a mixture of water and mild detergent.
• Gently rub the stain with a soft brush or sponge.
• Wash the bedding according to the care instructions.

6. Can I return or exchange my bedding?

Due to hygiene reasons, we do not accept returns or exchanges on bedding unless there is a defect or error in the order. If you believe there is an issue with your bedding, please contact our customer support within 7 days of receiving your order.

7. Do you offer a warranty on your bedding?

We stand behind the quality of our bedding and offer a warranty against manufacturing defects. If you experience any issues with your bedding, please contact our customer support with your order details and a description of the problem.

8. Can I cancel or modify my order?

Once an order has been placed, it cannot be canceled or modified. We strive to process orders quickly to ensure prompt delivery to our customers. If you have any concerns or need assistance, please contact our customer support as soon as possible.